Xerox CentreWare Web Overview

What is Xerox CentreWare web?

CentreWare Web is a robust tool designed to manage both Xerox and third-party printers. It is particularly effective for enterprises with predominantly Xerox devices, offering extensive device management features. However, its functionality is limited for non-Xerox printers. The tool is free to use and can be installed here:

https://www.xerox.com/en-us/office/software-solutions/xerox-centreware-web

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CWW (CentreWare Web) is a command center for your printers and multifunction devices (MFDs). CWW uses the processes of discovering network print devices (Discovery), scheduled device status polling (Polling) and responses to trap events to retrieve MIB data from devices. This data is translated to displayable fields within Xerox Device Manager and shows:

• Device model and manufacturer
• Page metrics
• Levels for consumables (toner/ink, paper, staples, etc.)
• Device configuration (existence and condition of scanners, finishing components) and overall status of the device.

Centreware Web provides:

• Real-time access to device status and configuration
• Real-time access to managed device queues and servers
• Email alerting to provide device information and status to designated recipients based on user-selected device status events on Print Devices or Print Queues.

In addition, Centreware Web provides the following tools for printer fleet management–

• Standardize Configuration Sets—standardizes device configuration in the environment, and provides a monitor to verify that the devices comply with configuration policies.
• Clone Phaser Printers—clones a supported device’s configuration to use on other devices of the same model and firmware. This option primarily applies to Phaser devices.
• Clone Printers—clones device’s configuration to use on other devices of the same model and firmware (This option is used by AltaLink® devices or ConnectKey® devices with software versions 073.xxx.147.07400 or later)
• Upgrade Printers—allows propagation of printer upgrade files (firmware upgrade) throughout the print environment.
• Troubleshoot Printers—provides a simple automated procedure to quickly evaluate the status of one or more print devices in response to customer problems, or pro-actively validates network changes.

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CWW (Xerox CentreWare Web) vs XDM (Xerox Device Manager)

CWW is not the same as Xerox Device Manager as there is no support for this product from xerox given that its a free software. XDM platform is similar to CWW but it contains xerox support, it must be purchased with contract.

Xerox has the following tools available: